Claims

Depending on the policy under which you need to make a claim, there are different procedures to follow. Detailed instructions on how to lodge a claim are outlined below.

Group Personal Accident

Step 1:
All claims must be notified to the insurer, Sportscover, within 120 days of the accident or injury occurring. Download a claim form.

Step 2:
Complete all relevant sections of the claim form and copies of original receipts of any medical expenses that have been incurred relating to the accident or injury.

Step 3:
Submit the claim form and additional information (receipts) to asiapac.claims@sportscover.com or fax to +613 8562 9111 or post to:
Sportscover Claims Department
Locked Bag 6003
Wheelers Hill, VIC 3150

Step 4:
Your claims adviser will confirm receipt of your claim. 

Public Liability & Professional Indemnity

Claims made against you by members of the general public for personal injury or damage to their property, that arise from the conduct of your business, are regarded by insurance companies as extremely serious.

If this occurs , it is essential that under no circumstances should any admission of liability or offer to pay, be given to the person concerned. It is also important that you notify Marsh Advantage Insurance immediately on 1300 308 702 to ensure that your interests are fully protected.

Business Pack

If you need to make a claim for loss or damage under your business insurance policy, contact Marsh Advantage Insurance as soon as possible on 1300 308 702.

 

Claim example

Accidents can take place during tennis. Below is an example of an actual claim that has been made against a tennis coach:

A coach was playing "Skyball" with two young players, one at either end. As the ball is hit into the air, the two players run toward each other and collide. One is injured quite seriously and sues the coach. Potential loss is in the vicinity of $140,000. Our solicitors are acting for the coach. Legal advice indicates the coach would be liable due to the nature of the game.

Read more claim examples

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